Cancelled or Returned Orders:
Please e-mail us at firstname.lastname@example.org or call us at 800-414-1482 if you wish to cancel or return an order. We must be notified within 14 days if you wish to return an item. If you wish to cancel or return an order, there is a 15% cancellation/restocking fee. Item(s) must be returned within 7 days from notification of return. Shipping charges cannot be refunded.
If any of your items arrive damaged, please contact us immediately. We will put in a claim for your item(s) and send a replacement. All claims must be made within 14 days from when your order was placed. If you contact us after 14 days, we will not be able to send a replacement.